The Independents Hotel Reservations Limited are an independent conference and hotel booking agent providing our hotel booking agent services to the corporate marketplace. Based out of our offices in Taunton, our specialist hotel booking consultants work as part of an extension of your team in providing hotel accommodation and conference booking services.
Established in 1992, we have built an extensive database of hotels and venues enabling us to source the correct venue efficiently and within budget. We book thousands of room nights across the UK, we are able to pass on our buying knowledge and ensure that we get you the best available rate with complete impartiality. By using our corporate hotel booking services and utilising our expertise you can reduce your accommodation and conference spend.
Service is our strength. We understand that no two businesses are the same. This is why our systems have constantly evolved in order to deliver a hotel and conference booking service that can be tailored to fit YOUR business needs. Coupled with powerful travel account management and a dedicated call centre team puts us in pole position to continually deliver superior levels of service to our clients. Our service is our strength.
Founded in February 1992 we are a well established and experienced corporate hotel booking agent
All of our team recognises the importance of delivering a high level of customer service
Our job is to remove the hassle and administrative burden of booking hotels for your staff
We are independent of any chain or privately owned hotel. You are guaranteed an impartial service
We ensure that the service we offer evolves to match our customers requirements
We own our own systems, continually investing in our technology to provide future proof solutions
We have evolved many unique customer service initiatives to ensure traveller safety
We like to talk -
Thank you for your guidance in developing our travel policy. We now have an excellent structure in place to effectively manage our travel policy going forwards. Savings have already been seen just by staff being aware that the travel policy is being policed.
As always thanks for you and your teams help and advice! I know you are always under pressure but are all so very helpful everytime I call, and most importantly never fail to deliver. Thanks again for your hard work, you make my job so much easier!
I just wanted to drop you a quick line to say thank you for your help and support over the last year! It has been quite a long journey that could not have been done without the guidance of the Independents.
FTSE 250 Company
Thank you for all your help over the past 6 months you have all been a great help and made my job so much easier. I am staying within the company so I am sure I will be called upon at some stage to cover the travel so look forward to dealing with you again.
Thank you and your team for the excellent service you always give us. I am using your services more and more. I always find your staff so helpful and cheery, it really makes my job easier.
Senior Contract Coordinator
FTSE 100 Company
After more than 12 years I will be leaving at the end of the month! Thanks for all your help over the years, it is much appreciated. Thanks to Polly, Claire and all the others too. If my new company do not use you guys yet, they will start to once I get there!
FTSE 100 Company
Save time and money by using an agent to source hotels
Reduce expense admin by using our bill back service
Consolidated invoicing, no more chasing hotel invoices
Reporting to fully understand your hotel spend
Travel policy and hotel programme to deliver both savings and compliance
The way in which we present our invoices can be tailored to suit your company’s requirements. All our invoices are accompanied by a management information spreadsheet which would detail all that months bookings.
In addition to the guest and hotel details these reports contain the full contact details of the booker. We can invoice by cost centre, purchase order number or department. Whichever way you require, we will adapt to suit.